In an age where every competitive business relies on technology, every minute of downtime means a loss of productivity and frustrated customers. If you have to wait for hours or days for a technician to arrive every time your IT goes wrong or lose time and money over the same issues repeatedly, it’s time to find a new IT partner.
We understand that slow or improper resolution of technology issues create bigger, more damaging problems down the road. We don’t just provide quick IT support, but also proactively manage and optimize your business technology so your employees and customers can all benefit from smoother system performance.
IT support services are meant to help find solutions to any technology issues you might have at the workplace. At Enertron, our IT support is a part of our Managed IT Service plans such as CompleteCare or CustomCare. Get in touch with us to learn how these plans can work for your business.
This depends on the number of users you have and the level of support you require. Our IT Support services are highly customizable to accommodate every company’s functional and budgetary needs. Each IT Support plan is available for a flat monthly fee that covers everything you’ll need, helping you reduce IT maintenance costs in the long run.
Many of our clients have their own internal IT support person or department to handle their day-to-day IT needs. They partner with Enertron for our IT support services to get professional guidance for more complex IT projects, save money on IT purchases from our partnerships with leading technology vendors, and more.
Our top-of-the line package equips you with proactive IT support, maintenance, and upgrades, pulling your business out of the break/fix rut and avoiding costly downtime. The CompleteCare Experience is perfect for businesses that want us to perform as their in-house IT department.
The CompleteCare Experience includes:
Infrastructure Maturity Audit
Remote Monitoring and Maintenance
Virtual Chief Technology Officer
Anti-virus & Malware Protection
Backup & Disaster Recovery
Help Desk Support
Server & Desktop Upgrade & Migration