IT Support Detroit, MI

Responsive, professional services that maximize your technology
uptime and productivity

Don’t put up with recurring technology problems or an unreliable IT provider.

In an age where every competitive business relies on technology, every minute of downtime means a loss of productivity and frustrated customers. If you have to wait for hours or days for a technician to arrive every time your IT goes wrong or lose time and money over the same issues repeatedly, it’s time to find a new IT partner.

Software Management

We understand that slow or improper resolution of technology issues create bigger, more damaging problems down the road. We don’t just provide quick IT support, but also proactively manage and optimize your business technology so your employees and customers can all benefit from smoother system performance.

With Enertron’s CompleteCare, you’ll enjoy:

  • Reliable, effective IT services – We do things right the first time to prevent expensive reworks
  • Huge cost savings – Our flat-fee monthly pricing model includes all the assistance you’ll need while reducing your IT maintenance expenses
  • Higher efficiency – Watch your productivity soar when your staff can work uninterrupted
  • Minimized downtime – Our proactive approach reduces risks and improves your system performance
  • Peace of mind – With IT worries gone, you can focus on growing your operations again

Frequently Asked Questions

IT support services are meant to help find solutions to any technology issues you might have at the workplace. At Enertron, our IT support is a part of our Managed IT Service plans such as CompleteCare or CustomCare. Get in touch with us to learn how these plans can work for your business.

This depends on the number of users you have and the level of support you require. Our IT Support services are highly customizable to accommodate every company’s functional and budgetary needs. Each IT Support plan is available for a flat monthly fee that covers everything you’ll need, helping you reduce IT maintenance costs in the long run.

Many of our clients have their own internal IT support person or department to handle their day-to-day IT needs. They partner with Enertron for our IT support services to get professional guidance for more complex IT projects, save money on IT purchases from our partnerships with leading technology vendors, and more.

Enertron calls this the CompleteCare Experience

Our top-of-the line package equips you with proactive IT support, maintenance, and upgrades, pulling your business out of the break/fix rut and avoiding costly downtime. The CompleteCare Experience is perfect for businesses that want us to perform as their in-house IT department.

The CompleteCare Experience includes:

Infrastructure Maturity Audit

Software Management

Remote Monitoring and Maintenance

Virtual Chief Technology Officer

Anti-virus & Malware Protection

Backup & Disaster Recovery

Help Desk Support

Cloud Storage

Office 365

Spam Protection

Server & Desktop Upgrade & Migration