Whether your dealership is using Dealertrak, CDK, Reynolds & Reynolds or one of the many other DMS systems, you realize just how key this software is to your success. This software is what your business uses for all of its daily operations, for everything from inventory tracking to CRM. Learn how to keep your DMS up and running to its full potential.
3 TIPS TO KEEP YOUR DMS UP AND RUNNING
1) DMS AND SECURITY.
Segregation of your DMS system is key to not only obtaining required certifications but also protecting customer information. A recent study has shown that nearly 85% of buyers would not return to their dealership in the case of a data leak. Coupled with the fact that approximately 70% of dealers are not running up-to-date Anti-Virus software, this quickly becomes a recipe for disaster. Through the use of outside IT partners these data breaches can be significantly reduced through IT assessments and vulnerability scans.
2) DMS AND BACK-UP SOLUTIONS.
Your DMS systems houses a significant amount of information, information that is critical to business. Due to this, regular back-ups are strongly encouraged. Unfortunately, often when a back-up is needed, it’s too late. With the help of an outside vendor you can be sure that back-ups are not only regularly scheduled and tested, but safely housed offsite in the case of disaster or emergency.
3) DMS BANDWIDTH.
As DMS systems become more and more cloud based, Dealerships are quickly discovering they are becoming bandwidth constrained. This results in slow internet, increased delays loading pages or making changes, and can even affect wireless connectivity throughout the dealership. The significant load DMS systems can place on Dealerships can help be alleviated through proper infrastructure design. If your dealership is using an older T1 or Broadband connection, it may be time to upgrade to fiber. Fiber is not only significantly faster, but allows for room for future growth as well, such as adding additional wireless networks without compromising speed.