Support Center

Through email, phone, portal, or screen-sharing, our experienced support team is always here to resolve your problem.

Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Contact Us page.


Screen Connect

Access Screen Connect


Web Portal

Access Web Portal


Phone Support

(586) 757-1200


If you are unable to create a ticket via email or portal, or you’re requesting support for a critical issue, please call the helpdesk directly at (586) 757-1200 Option #1.

  • Submit a Support Request







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